Call Recorder Carmo Enterprise Print E-mail

Suppose you had a clear view of the big picture

Carmo Sumbian appCarmo Enterprise is the company solution for compliance call recording from mobile phones (Symbian S60, 3rd and 5th edition), and features several additional applications like Recording SMS, On Device Voicemail,recording of Memo’s and Meetings. With the web based interface, management can playback, research, investigate and backup all calls from all personnel. Employees will not be able to influence that their calls are being recorded and sent to the on premises Carmo Server.  Read more about compliance recording:

Carmo Enterprise also provides for the possibility of a more personal use, offering the user access to the settings, recordings and additional functionality of the Carmo apps. on the mobile phone. The individual user can manage his own account, both on the mobile phone and the Carmo Server
Carmo Enterprise captures all content or just the content you want it to capture on the mobile phone and then it connects to the Carmo Server to upload the content. Carmo Server analyzes the tags and organizes the content to various folders on the server (folders specific to the user) and stores them securely. Carmo Enterprise physically consists of an on premise server and apps on user’s GSM phones.

  • Record mobile telephone conversations and save them on a the Carmo server
  • Retrieve recorded calls quickly in the web interface
  • Automatic encryption on upload to Carmo server
Secure Carmo Windows Mob app
Carmo Enterprise consists of a server with web interface and the apps for Symbianon the mobile phones. The apps can be uploaded and configured by the assigned adminstrator, in such a way that the owner of the (company issued) mobile phone cannot influence the app running on his phone. All telephone conversations will be recorded on the phone and uploaded, immidiately after the conversation, to the Carmo server. The recording on the phone will then be deleted. All conversations are thus secured against alteration, editing or unauthorised replay.

Some personnel may want to use Carmo and the additional options of Carmo on their own demand. This is a possibility as users can be authorized to control and edit their own account, both on the telephone and on the Server. The additional options available to users controling their own account are: Carmo Meeting Carmo SMS Carmo Memo, Carmo Voice mail,  Carmo Schedule and Carmo Backup.

Features

Features


Automatic backup
Carmo can be configured to backup automatically or manually to the Carmo Server immidiately after a conversation has ended. Recordings can be deleted from the GSM automatically after they are uploaded to the Carmo Server

Voicemail on device
Carmo has an option to record voicemail on the GSM device, rather than on the providers server. Voicemail messages are stored on the Carmo server in the user's password protected storage space.

SMS recording
In addition to the on device Voicemail, Carmo also supports SMS / text message recording. The content of the SMS / text message is stored together with additional information like caller ID / number and exact date and time.
Search function
The web interface has an extended search function. Search by Date, First Name, Last name, Subject, Company name, Business telephone number, private telephone number and e-mail address.

Comprehensive database
All recordings are filed in the user's password protected Inbox, but can also be displayed per option, like Voicemail, SMS, Phone call etc.


Assignable restrictions
The database is largly grouped like your organisation, which implicates that users in different departments can have different access levels.


Compliance recording
Carmo Enterprise records phone calls, voicemail and SMS. the recordings are stored in a database on the Carmo server. Individual users can not interfere with this process.

Contact list
Carmo users with access to their Inbox can add names, e-mail address and extra phone numbers to the contacts in 'People'.

Encryption
Carmo uses the Blowfish algorithm to encrypt recordings. Blowfish is a symmetric block cipher that can be used as a drop-in replacement for DES or IDEA.
Multi Lingual
The Carmo software will be made Multi Lingual. The software will be available in English, French, German and Dutch. Other languages are an option.
Call Recording Icon



Specifications

Specifications

General
Server Article no.
25 licences: 010.06025
50 licences: 010.06050
100 licences: 010.06100
Article no. extra licences
per 1: 090.06001
Server Dimensions (H/W/D): 177/483/510 mm
Server Weight 15 kg
Server Hardware
CPU Intel Pentium E6500/2Core/FSB1066/2Mb cache
RAM 4GB/ 800MHz
PSU 300W
Hard Disks

1 x 500GB, SATA, 3,5” Server quality (24/7)

Optional 1 x 1TB Hard disk

RAID options

RAID 1

2 x 1TB Hard disk

DVD R/W 1 x SATA
Power consumption
70W
Power options Redundant power supply


Info

More information


A clear view on all your telephone traffic
    Phone callCarmo Phone Call:
    This application provides real time mobile phone call recording using automatic or manual capture modes. In an enterprise environment all calls to and from a user can be automatically recorded, without this being noticed by the user. The manager’s or executive’s profile can be configured to record manually and store the recorded files on device or automatically backup through upload to the Carmo Server.
    SMS Carmo SMS
    All incoming and outgoing SMS messages can be automatically uploaded to the Carmo Server, where they are filed with the user’s other mobile conversations, thus providing a complete overview of all communication with that mobile phone. This can be configured to happen without the knowledge of the user, or for managers, to be uploaded manually, allowing a choice in which text messages will and will not be filed on the Carmo server.
    Voicemail Carmo Voicemail
    Voicemail on device has several advantages over voicemail on the providers server. Because the voicemail is saved on your personal mobile phone, rather then on the providers server, it is impossible for others to secretly playback your voicemail messages. Your messages can be filed together with the rest of the mobile communication on the Carmo Server. A personal greeting message can be uploaded.
    Meeting Carmo Meeting
    With the Carmo Meeting app it is possible to record snippets, or "thoughts" during a meeting, but without missing the context that led up to that main point or thought. Using pre-defined application settings, a certain number of seconds will be recorded using the Pre-push and Post-push time, both before and after pressing the Timed Capture. This ensures you always have proper context to your recordings. This option is invisible on mobile phone configured from the server.
    Memo Carmo Memo
    This app is a personal memo recorder on the mobile phone. It provides voice recorder functionality, without limits on how long the recording can be. As long as there is storage, such as an SD Card in the phone, one can record memo’s and upload them to the Carmo Server, where they will be filed together with the rest of the mobile communication.
    Schedule Carmo Schedule
    Sometimes it is very useful when a recording starts automatically at a certain time. With the Schedule app recording can be triggered automatically without the user’s intervention. Scheduled recording can be used to record classes, seminars, (stealth recording of) meetings etc. that are usually scheduled to start and finish at predefined times.
    Backup Carmo Backup
    Carmo Backup allows the individual user to manually or automatically backup recorded files to a designated server. If Carmo server access is available, the files can be backed up to different user accounts.

Downloads

Downloads


Brochure
Download the Carmo brochure.


Manual
Download the Carmo manuals.
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Questions?
Should you have any questions about the Call Recorder Carmo or another Vidicode product? Please do not hesitate to contact us.

Sales: Tel. +31 (0)79 3471010
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